+86-137-134-81195



Info@apexvgroup.com


Dongguan Apexvapes Technology Development Co, Ltd

After Sales Support
After-sales Service Instructions
To offer clients high-quality after-sales service and guarantee normal use of our products,our enterprise made the following instructions. 

Ⅰ.Service Object
ALL products produced in our factory.

Ⅱ.Warranty 
Battery: 6months, atomizer: 3 months for free, the warranty date counted from the day of your signature of acceptance.

Ⅲ.Content
During the warranty period, if the products doesn’t work for the reasons of our design and manufacture, we offer repair or exchange service, we pay for the related fee.

Ⅳ.If meeting any problem of our products, please contact us, we will response in 24 hours and deal with it in 48 hours.

Ⅴ.We have an office in California, the USA, for foreign clients, any problem related to our products also can be solved in time.

Ⅵ.We comply with the laws and regulations of China, if the relative items specified.


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